Friday, October 19, 2007
Swear At Work
http://afp.google.com/article/ALeqM5i0uWMHXnLI6Ob4YfsDQU8BC8Vtvg
The pair said swearing in front of senior staff or customers should be seriously discouraged or banned, but in other circumstances it helped foster solidarity among employees and express frustration, stress or other feelings.
"Employees use swearing on a continuous basis, but not necessarily in a negative, abusive manner," said Baruch, who works in the university's business school in Norwich.
Banning swear words and reprimanding staff might represent strong leadership, but could remove key links between staff and impact on morale and motivation, he said.
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